Federally Funded Captioned Telephones for Individuals with Hearing Loss (No Cost)

Resource Details

CapTel is a special phone service for people with hearing loss. It works like a regular telephone, but it also shows written captions of what the other person is saying during the call — similar to subtitles on TV. While you listen and speak normally, the conversation appears on a screen in real time. This makes it easier to follow along if you miss a word or need extra support understanding speech. CapTel phones are available at no cost to people with hearing loss, because the program is federally funded.

Demographic Restrictions

For people who are hard of hearing and experience any time of hearing loss

Geographic Restrictions

Must have either a preexisting landline or internet service

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DISCLAIMER: The resources listed on this site are not meant to replace medical advice or the consultation of your child’s physician or care team. Please consult a trusted medical professional before making any medical care decisions for yourself or your child.

The following trademarks used herein are owned by McDonald’s Corporation and its affiliates; McDonald’s, Ronald McDonald House Charities, Ronald McDonald House Charities Logo, Ronald McDonald House, Ronald McDonald Family Room, and Ronald McDonald Care Mobile.

Ronald McDonald House Charities® of Northeast Ohio, Inc. is recognized as a public charity under Internal Revenue Code section 509(a) and has 501(c)(3) status. Donations to Ronald McDonald House Charities® of Northeast Ohio, Inc. are deductible. Donors should consult their tax advisor for questions regarding deductibility. The Ronald McDonald House Charities® of Northeast Ohio, Inc. EIN is 34-1269123. A copy of the Ronald McDonald House Charities® of Northeast Ohio, Inc. determination letter is available upon request.

©2026 Ronald McDonald House of Northeast Ohio, Inc. All Rights Reserved.

Looking for More?

Search the full resource database.

DISCLAIMER: The resources listed on this site are not meant to replace medical advice or the consultation of your child’s physician or care team. Please consult a trusted medical professional before making any medical care decisions for yourself or your child.

The following trademarks used herein are owned by McDonald’s Corporation and its affiliates; McDonald’s, Ronald McDonald House Charities, Ronald McDonald House Charities Logo, Ronald McDonald House, Ronald McDonald Family Room, and Ronald McDonald Care Mobile.

Ronald McDonald House Charities® of Northeast Ohio, Inc. is recognized as a public charity under Internal Revenue Code section 509(a) and has 501(c)(3) status. Donations to Ronald McDonald House Charities® of Northeast Ohio, Inc. are deductible. Donors should consult their tax advisor for questions regarding deductibility. The Ronald McDonald House Charities® of Northeast Ohio, Inc. EIN is 34-1269123. A copy of the Ronald McDonald House Charities® of Northeast Ohio, Inc. determination letter is available upon request.

©2026 Ronald McDonald House of Northeast Ohio, Inc. All Rights Reserved.

Looking for More?

Search the full resource database.

DISCLAIMER: The resources listed on this site are not meant to replace medical advice or the consultation of your child’s physician or care team. Please consult a trusted medical professional before making any medical care decisions for yourself or your child.

The following trademarks used herein are owned by McDonald’s Corporation and its affiliates; McDonald’s, Ronald McDonald House Charities, Ronald McDonald House Charities Logo, Ronald McDonald House, Ronald McDonald Family Room, and Ronald McDonald Care Mobile.

Ronald McDonald House Charities® of Northeast Ohio, Inc. is recognized as a public charity under Internal Revenue Code section 509(a) and has 501(c)(3) status. Donations to Ronald McDonald House Charities® of Northeast Ohio, Inc. are deductible. Donors should consult their tax advisor for questions regarding deductibility. The Ronald McDonald House Charities® of Northeast Ohio, Inc. EIN is 34-1269123. A copy of the Ronald McDonald House Charities® of Northeast Ohio, Inc. determination letter is available upon request.

©2026 Ronald McDonald House of Northeast Ohio, Inc. All Rights Reserved.