Office of the Ohio Consumer's Council

The Office of the Ohio Consumers' Counsel (OCC), the residential utility consumer advocate, represents the interests of 4.5 million households in proceedings before state and federal regulators and in the courts. The state agency also educates consumers about electric, natural gas, telephone and water issues.

Assistance may be available for Ohioans who need help paying their utility bills. There are many different forms of assistance for Ohioans. Some assistance programs may help reduce your monthly bills, help weatherize your home, or create a personalized payment plan. Eligibility varies from program to program, so make sure you qualify for a program before applying. There are descriptions of many consumer assistance programs that you may be eligible for. These programs are provided by utilities, the State of Ohio, and various other organizations.