ShadowNurse

Resource Details

ShadowNurse is a dedicated remote healthcare navigation and support service that provides personalized help for you and your family--from newborns to grandparents. We assist patients and their families in navigating the complex and frustrating healthcare system, ensuring you have access to expert guidance and navigation support when you need it most--like when you're transitioning back home after staying at a Ronald McDonald House.

How Can ShadowNurse Help My Family?
ShadowNurse is like having a real live expert nurse in your family--there for you when you need support, information, advocacy, or just some positive energy when times are challenging.

How Does ShadowNurse Work?
Sign up and get unlimited texting a ShadowNurse to help you navigate your family's healthcare journey--day or night. When needed, we'll even join you in your medical visits--to advocate for you and take down all the complicated information. We'll also set up care-alignment meetings with you, your family and caregivers so that everyone is informed and working in harmony.

Am I Eligible?
ShadowNurse has been collaborating with select RMHC locations and now we're excited to make our exclusive ShadowNurse RMHC Family Plan freely available to everyone! You can sign up quickly for FREE using this link: https://www.shadownurse.com/rmhc-free-plan

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DISCLAIMER: The information and resources listed on this site are for general informational and educational purposes only.  They are not intended to be, and should not be interpreted as legal, financial, or medical advice, and are not meant to replace the advice or counsel of a qualified professional. The inclusion of any third-party resources or links does not imply endorsement or guarantee of any organization, program, service, information, or outcome. The information and resources do not constitute any medical diagnosis or treatment recommendations. Please consult your child’s physician or other trusted medical professional before making any medical care decisions for yourself or your child.

©2026 Ronald McDonald House® Northeast Ohio. All Rights Reserved.

The following trademarks are owned by McDonald’s Corporation and its affiliates; McDonald’s, Ronald McDonald House, Ronald McDonald House Logo, Ronald McDonald Family Room and Ronald McDonald Care Mobile.

Ronald McDonald House® Northeast Ohio is recognized as a public charity under Internal Revenue Code section 509(a) and has 501(c)(3) status. Donations to Ronald McDonald House Northeast Ohio are deductible. Donors should consult their tax advisor for questions regarding deductibility. The Ronald McDonald House Northeast Ohio EIN is 34-1269123. A copy of the Ronald McDonald House Northeast Ohio determination letter is available upon request.

Looking for more?

Search the full resource database.

DISCLAIMER: The information and resources listed on this site are for general informational and educational purposes only.  They are not intended to be, and should not be interpreted as legal, financial, or medical advice, and are not meant to replace the advice or counsel of a qualified professional. The inclusion of any third-party resources or links does not imply endorsement or guarantee of any organization, program, service, information, or outcome. The information and resources do not constitute any medical diagnosis or treatment recommendations. Please consult your child’s physician or other trusted medical professional before making any medical care decisions for yourself or your child.

©2026 Ronald McDonald House® Northeast Ohio. All Rights Reserved.

The following trademarks are owned by McDonald’s Corporation and its affiliates; McDonald’s, Ronald McDonald House, Ronald McDonald House Logo, Ronald McDonald Family Room and Ronald McDonald Care Mobile.

Ronald McDonald House® Northeast Ohio is recognized as a public charity under Internal Revenue Code section 509(a) and has 501(c)(3) status. Donations to Ronald McDonald House Northeast Ohio are deductible. Donors should consult their tax advisor for questions regarding deductibility. The Ronald McDonald House Northeast Ohio EIN is 34-1269123. A copy of the Ronald McDonald House Northeast Ohio determination letter is available upon request.

Looking for more?

Search the full resource database.

DISCLAIMER: The information and resources listed on this site are for general informational and educational purposes only.  They are not intended to be, and should not be interpreted as legal, financial, or medical advice, and are not meant to replace the advice or counsel of a qualified professional. The inclusion of any third-party resources or links does not imply endorsement or guarantee of any organization, program, service, information, or outcome. The information and resources do not constitute any medical diagnosis or treatment recommendations. Please consult your child’s physician or other trusted medical professional before making any medical care decisions for yourself or your child.

©2026 Ronald McDonald House® Northeast Ohio. All Rights Reserved.

The following trademarks are owned by McDonald’s Corporation and its affiliates; McDonald’s, Ronald McDonald House, Ronald McDonald House Logo, Ronald McDonald Family Room and Ronald McDonald Care Mobile.

Ronald McDonald House® Northeast Ohio is recognized as a public charity under Internal Revenue Code section 509(a) and has 501(c)(3) status. Donations to Ronald McDonald House Northeast Ohio are deductible. Donors should consult their tax advisor for questions regarding deductibility. The Ronald McDonald House Northeast Ohio EIN is 34-1269123. A copy of the Ronald McDonald House Northeast Ohio determination letter is available upon request.